Who are you people anyway?

TIFFANY:

First half of Tiffyvonn.inc- founder.

Also research and out-sourcing manager; designer; craftsmaster; management.

Jewellery-making has become a passion and art for her over the past several months.
She enjoys attending concerts of acclaimed pianists and much of her craft is inspired by classical music- particularly the piano.

She is currently purusing an education in music at an esteemed academy in Singapore.

When she is not busy threading beads and making more jewellery for your pleasure,
caring for her young siblings is a main priority.
She also enjoys playing tennis for leisure, attending church faithfully, and going for retail theraphy.


Please contact her at tiffyvonn.inc@gmail.com.
Entitle your email TIFF:(subject).

Thus, your email should look something like this:




*-




VONN:
Second half of Tiffyvonn.inc- also founder.
Roles include concept-and-ideas generator; marketing; aesthetics&linguistics management.

Being an art student, she enjoys painting and designing tremendously. Similarly, the piano is a source of expression and satisfaction to her as well.

She is currently taking her GCE Cambridge A'levels in a junior college in Singapore.

When she is not desperately trying to meet her deadlines in school tutorials,
she also engages in dancing (occasionally basic ballet but more frequently contemporary dancework)and singing;
performances are a sure way of pumping her adrenaline.

Like Tiff, she makes it a point of attend church regularly and both share a passion for God and service to Him.

Retail theraphy at unconventional, little-known areas of Singapore also gives her much pleasure.

Please also contact her at tiffyvonn.inc@gmail.com.
Similarly, title your email with VONN:(subject).

How do i place orders and recieve my items?

You can contact us at tiffyvonn.inc@gmail.com.

Alternatively, leave a comment together with your email address and we will get to back to you as soon as possible.

1. We accept concealed cash or POSB transfer (local) and Paypal (overseas); upon recieving payment, the item is sent out during the coming weekend; all postage fees are to be borne by the customers.


2. Meet-ups are to be at places at our convenience, which is mainly the AMK-Bishan-Toapayoh area or the Potong Pasir area.
Novena-Cityhall-Bugis areas are fine on weekends as well.


Cash is a must for meet-up deliveries-
please bring the exact amount, not some fifty dollar note for something that will cost you only three dollars and a few cents.
(DON'T LAUGH! we have had customers like that!)

Generally we will advice meet-ups for customers who order multiple items;
or for the heavier of the items.

3. Registered mail is more than welcome; but customers must bear the extra $2 charge.
All prices on the homepage are exclusive of postage.

4. Overseas shipping is also available; but we are in no way liable for anything lost while in the process of delivery. Upon recieving payment, the item is immediately sent out.

Note that delivery may take up to weeks to process, please be patient (:

You might also like to read this for more of our policies regarding delivery and receiving of items.

How do i care for my Tiffyvonn.inc accessories?

The Most Basic Rules:
1. Jewllery should always be removed before going to bed. This prevents them (especially earrings or anything metallic) from being bent out of shape.

2. Another time when accessories should never be worn is during close contact sports,to prevent the beads (some of which may be made from glass)from chipping or cracking.
By sports, we also refer to swimming. Never do so with them on as chlorine and salt water will damage and weaken the wires, links and other components.

3. Jewellery should be put on last after dressing and using perfume, hair spray and cosmetics. Beads (especially for pearls) and chains will be damaged or tarnished if they come into contact with corrosive substances such as alchohol.

Even after all my attempts at taking the best care of my jewellery, they still tarnish.
What do I do to reduce/stop this?

4. When not in use, keep your accessories in a cool, dry place.
If possible, store them in air-tight bags/boxes with soft materials and apart from one another. One fuss-free way to do this is to put them back into the bags that they are packaged in when you recieve our items; the plastic helps prevent scratches caused by other jewellery (especially metallic ones).
With reduced contact with air, the oxidation process will slow down and your accessories will not tarnish as easily.

5. Try not to remove your jewellery only immediately before showering and leaving them in the bathroom. The steam and water vapour from your shower are catalysts to speedening up the tarnishing/rusting process.

6. As all sterling silver accessories naturally tarnish after some time, we recommend that you use a soft silver cloth to clean them. After removing your accessories, you may also like to rinse them in warm water and mild soap.

Should any metallic areas of your jewellery tarnish, gently wipe them with vinegar or lemon or lime juice, and then wipe again with warm water.
Please do not forget this last step as any remaining acids on your jewellery will promote the growth of rust.

Hey! What happened to your sold items? They seemed to have disappeared from the homepage.

It's good to know that our customers are observant people (:

Yes, we transfer all our sold items to here.
If you would like to place orders for these items, we will try our best to reproduce them or bring in more stock. However, we make no promises.

In certain cases, we may make minor changes to your item after consulting our valued customers (that means YOU!) due to an inavailability of materials.

Whao, that is real cool. Your girls are kidding, right?

No, we're not. (:

As a customer, however, you are reminded that the moneyback guarantee is subject to Tiffyvonn.inc's Moneyback Guarantee Terms&Conditions.

hey you two! i'm a friend/accquaintance/friend-of-friend! do i get a discount?

This goes on a case-by-case basis.

Some ways that can help you get discounts include:
-buying in bulk;
-being a regular customer;
-helping us to advertise frequently;
-being a close personal friend.

However, we will make adjustments as to whatever way the situation deems fit.

I would like to submit and/or personalise my own designs and have you guys make/produce it. Is that possible?

Sure! However, your doing of such is subject to Tiffyvonn.inc's Personalised Design(s) Terms&Conditions. Do read them carefully. (:

Back to Tiffyvonn.inc Homepage